To give some context, the computer I am trying to fix is a Lenovo 10.
It was running on windows 8.1, after the owner updated it to windows 10, they had a bluescreen. They then used a system restore from before the update to bring their computer back to Windows 8.1 in an attempt to resolve the issue.
After doing this, their computer has been unable to connect to the internet, with the connection being described as limited, this issue includes Ethernet connections and with a network adapter which I tried to use.
Some solutions I have already tried include:
- Updating inbuilt network adapter drivers
- Resetting TCP/IP stack using netsh
- Turning off firewall
- Resetting TCP/IP AutoTuning
- Using Ethernet connection
- Using portable network adapter
Most online solutions I have found to this sort of issue have not done anything for this computer, any fresh ideas on the issue would be greatly appreciated.