I used to have a dual boot with Windows on one drive and Ubuntu in another. Then I don’t know what I did but I cannot restore windows to factory settings using the USB recovery media. So this is what happened:
— I had a dual boot system, Windows on one drive and Ubuntu in another, booting with UEFI, which means both drives had an UEFI partition.
— I erased Ubuntu, until here everything was fine.
— I reinstalled Ubuntu but it was crashing, so in the installing-reinstalling process I messes up the bios (or something related to the boot) of Windows.
— I decided to do a full factory recovery but every time I was running the USB recovery media it told me that it cannot find the system drive, it could not find the image and nothing was working.
— I installed Ubuntu instead and wiped out all of windows from the first drive. Ubuntu is running good, which means (I think) the hardware can be detected and it works properly.
— I tried the recovery media for Windows again and it stills tells me that it can’t find the system drive or an image.
I just want to put windows back with factory settings.
I could not do the PC recovery using the usb I had, so, I deleted my two hard drives completely. Then, I installed Ubuntu, and from Ubuntu I downloaded de factory image of my laptop from the Dell website. Finally, I used that image on the laptop.