I bought a MacBook Pro 13'' with touch bar 2 years ago and only now (for several circumstances) I had the chance to unbox it and connect it (it remained in an unopened box for two years). I plugged the computer and started to use it normally but noticed that the battery stays at 0% and the battery status reads: "Condition: Replace Now". I just did a reset of the SMC and that did not fix it?

I have no other choice but to have it serviced to replace the battery?


  • 1
    Was it new when you bought it? I can't confirm this, but I'd say the battery probably ran down so thoroughly that the Mac is confused and thinks it is bad. Simply getting some charge in to it with a bench top power supply would probably be enough to revive it. It will require some electrical knowledge and equipment. – Appleoddity Mar 2 '18 at 17:58
  • Yes it was new. The battery went fully drained while staying in the sealed box for 2 years. I believe the battery is very inaccessible in this model. iFixit gave it a repairability of 1 out of 10 – user1093892 Mar 2 '18 at 20:50
  • Try asking in here: apple.stackexchange.com – HackSlash Mar 2 '18 at 21:02
  • I've had this happen with a couple Macbooks, not over 2 years though. Try leaving it plugged in and turned off for an extended period. You may be able to revive the battery...although, it probably won't last as long as a new one. – essjae Mar 2 '18 at 21:37
  • I will try it, thx! – user1093892 Mar 2 '18 at 22:31

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Browse other questions tagged or ask your own question.