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I bought a MacBook Pro 13'' with touch bar 2 years ago and only now (for several circumstances) I had the chance to unbox it and connect it (it remained in an unopened box for two years). I plugged the computer and started to use it normally but noticed that the battery stays at 0% and the battery status reads: "Condition: Replace Now". I just did a reset of the SMC and that did not fix it?

I have no other choice but to have it serviced to replace the battery?

Thx!

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    Was it new when you bought it? I can't confirm this, but I'd say the battery probably ran down so thoroughly that the Mac is confused and thinks it is bad. Simply getting some charge in to it with a bench top power supply would probably be enough to revive it. It will require some electrical knowledge and equipment. – Appleoddity Mar 2 '18 at 17:58
  • Yes it was new. The battery went fully drained while staying in the sealed box for 2 years. I believe the battery is very inaccessible in this model. iFixit gave it a repairability of 1 out of 10 – user1093892 Mar 2 '18 at 20:50
  • Try asking in here: apple.stackexchange.com – HackSlash Mar 2 '18 at 21:02
  • I've had this happen with a couple Macbooks, not over 2 years though. Try leaving it plugged in and turned off for an extended period. You may be able to revive the battery...although, it probably won't last as long as a new one. – essjae Mar 2 '18 at 21:37
  • I will try it, thx! – user1093892 Mar 2 '18 at 22:31

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