I have a 2014 Razer Blade laptop with nothing plugged in to it. I have the latest windows updates and graphics card updates.

If I click on the battery icon to try to see battery life (or the sound icon to try to adjust volume) in my taskbar, my laptop instantly freezes permanently. I can still move the mouse. Pressing caps lock still causes the key to light up. I can't do anything else. I have to hard reboot it.

The same thing happens if I right click on the desktop and click "display settings"

It has been like this for about 3 months. Does anybody know a fix? I have already tried disabling all startup services. I have also tried system integrity check. I have 17 GB free on my hard drive.

Similar: https://social.technet.microsoft.com/Forums/en-US/eae0a57f-32cc-41c1-86a7-aedf1669c302/windows-10-x64-pc-settings-for-display-sound-adjustments-causes-hard-freeze?forum=win10itprogeneral

  • Can you open task manager? – Ultrasonic54321 Mar 15 '18 at 20:16
  • Not when it's frozen. Task Manager does not cause a freeze. – curtis Mar 16 '18 at 0:44
  • Have you run chkdsk /f from an elevated command prompt? – Ultrasonic54321 Mar 16 '18 at 18:51
  • Yes I have tried that – curtis Mar 25 '18 at 22:09
  • Have you tried taskkill /im explorer.exe /f then explorer.exe from an elevated command prompt? This restarts the Windows Shell, which will, in turn, restart the taskbar. – Ultrasonic54321 Mar 26 '18 at 16:50

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