I have a HP Laser Print which print other document (pdf etc) just fine. However, with a word document, the print (and preview) have missing print letters. See screenshot. I have tried to reset printer, make sure the driver PCL4/5 etc, no avail. Any idea?

enter image description here

  • 2
    If the preview is missing the letters then it is not the printer that is the issue. What program are you printing it from? If you save it as a text file and open it in Notepad do you have the same issue. If you change the font do you have the same issue?
    – EBGreen
    Mar 28, 2018 at 12:51
  • How it looks like exported to pdf? Mar 28, 2018 at 12:56
  • 1
    Ah... yeah I missed that... ha.... Well at least reboot the machine if you haven't already though. Troubleshooting 101 in case the memory is fragmented this will clear it out and give it a fresh start; electricity and fragmented memory can cause strange issues sometimes..... Also, what version of MS Word is this and on what OS or you running it on? Mar 28, 2018 at 13:09


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