For the past 10 days, I've submitted complains to my ISP regarding loss of internet connectivity at frequent intervals. However, the ISP reported everything to be working fine from their end. This led me to run a few diagnostics using my laptop. I ran a continuous ping test and didn't find a single connection drop. However, all our iPhones connected to the same wireless router frequently lose internet connectivity at different time instances, although connection to the wireless router remains stable.
At this moment, I cannot use any apps on the iPhone or browse anything while browsing works completely fine on the Windows 10 laptop. The loss of connectivity happens for about 10 seconds after which it starts working again.
- iPhones lose connection at different times, not simultaneously.
- The router page also fails to open during the time there is no connection.