After I boot up Windows 10 and go to start Chrome, I get about 5 seconds of functionality and then Chrome freezes for about 60 seconds or more. I can open new tabs but they don't load anything. I cannot interact with any existing tab contents. During that time I can't open settings, view extension or open Developer Tools but I am able to open Chrome's Task Manager.

  • No other apps lag or freeze in this time period
  • I've tried deleting /AppData/Local/Google/Chrome/User Data/ (This removes all extensions)
  • I've tried a completely fresh install of Chrome
  • Firefox and IE11 are unaffected by this issue as well as all other apps
  • It happens even with Hardware Acceleration disabled
  • Chrome Canary is not affected by the bug
  • Happens even on chrome://settings page
  • Disabled internet. Still happens on tabs trying to open chrome://settings
  • Disabled a bunch of the services under "Privacy and security"

What could be potential causes of this problem? What are some things I can do to troubleshoot this issue?

I recently upgraded my computer (new motherboard, CPU and RAM) and it was after that time but I don't know if it started immediately with the new machine.

  • Have you checked to see if the same problem occurs utilizing another browser: Internet Explorer or Firefox? – Run5k Apr 5 '18 at 14:51
  • 2
    start chrome without any extensions and look if you still have the same issue or not – magicandre1981 Apr 5 '18 at 14:52
  • @magicandre1981 thanks for the idea but I've already tried that. I've edited the question to reflect that. – Vian Esterhuizen Apr 5 '18 at 15:01
  • @Run5k other browsers and apps work fine – Vian Esterhuizen Apr 5 '18 at 15:03
  • Is it happening only after booting up the system or everytime you open or close the chrome? – Ali786 Apr 11 '18 at 9:24

In addition to what you've tried:

  • Go to Settings and clear all saved data, including cached data, saved passwords, and cookies
  • close all browsers
  • Restart the machine

If the problem recurs, run a boot-time scan with your antivirus program to make sure you don't have a rootkit installing nonsense into Chrome.

  • Virus scan didn't show anything and tried a clean install of Chrome. I just don't know where to look or what to look at – Vian Esterhuizen Apr 5 '18 at 17:28
  • Was it a scan that runs at boot before Windows can load? – CDove Apr 5 '18 at 17:32
  • yeah it was a Windows Defender "Offline Scan" that runs before bootup – Vian Esterhuizen Apr 5 '18 at 21:18

Try also this :

  1. Disable Hardware Acceleration
  2. Disable your antivirus
  3. Try Chrome Canary - the future developer version of Chrome with the latest updates.
  • 1. Still afters after. 2. I just use Windows Defender, haven't tried yet. 3. Canary seems unaffected. – Vian Esterhuizen Apr 13 '18 at 3:02
  • If Canary is working, you might keep on using it until it becomes the stable version. – harrymc Apr 13 '18 at 5:24

Worked for me:

go to apps; select microsoft edge; advance options; then select reset. The other think I did was uninstall Intel Optain pinning if installed.

I have been looking for solutions to this for a month. I tried every recommendation (you know them you've tried). I was noodling around saw these decided to do what I recommended and BAM!, chrome loads instantly.

Hope this helps and works for you.

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