10

OS: Debian 9

Kernel: 

Linux version 4.9.0-6-amd64 ([email protected]) (gcc version 6.3.0 20170516 (Debian 6.3.0-18+deb9u1) ) #1 SMP Debian 4.9.82-1+deb9u3 (2018-03-02)

After 6+ months using my laptop, I don't see any audio device anymore.

enter image description here

I noticed this yesterday. Now all my audio cards are HDMI somehow. I work with my laptop connected to an external monitor via HDMI. But I haven't had any problem with audio before.

trex@beast:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

PCI info

trex@beast:~$ lspci -nn | grep -i audio
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)

I see some codec error:

trex@beast:~$ sudo dmesg | grep -i error | grep -v "wifi\|fs"
[   28.220604] snd_hda_intel 0000:00:1f.3: Codec #0 probe error; disabling it...

I tried to restart snd-hda-intel and reconfigure pulseaudio, no success

sudo apt-get install --reinstall linux-image-`uname -r`
sudo modprobe snd-hda-intel
rm -r ~/.config/pulse*
pulseaudio -k
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4
  • A copule of hints: 1) try googling with that exact Codec #0 … disabling it... phrase (enclose it in double quotes), and look how people solved similar problems (e.g. this). 2) Try playing with model and probe_mask options for the module — see this and this.
    – kostix
    Commented Apr 9, 2018 at 10:08
  • Please consult your /var/log/apt/history.log and try to figure whether you had your kernel package updated (you might have the older logs archived as /var/log/apt/history.log.N.gz — you may use the zless command to view them; search for the substring kernel-image to look for the mentions of the kernel package(s) there). If you indeed had your kernel image package updated before the breakage, consider filing a bug as this might well indicate a regression.
    – kostix
    Commented Apr 9, 2018 at 10:10
  • You might also try to roll the kernel image package back — by installing it via dpkg -i /path/to/the/kernel-image-package.deb, with the package taken from the APT cache, which is /var/cache/apt/archives/. If it works, the problem is confirmed.
    – kostix
    Commented Apr 9, 2018 at 10:12
  • rm -r ~/.config/pulse* && pulseaudio -k does the jobs in my case. Thanks you very much for the hint.
    – Setop
    Commented Jul 29, 2020 at 13:31

2 Answers 2

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16

In my case the problem was caused by the fact that another service (namely, timidity, started at the system level) was using the sound card, so pulseaudio (started at the user level) was not using it.

To check this, you can do sudo fuser /dev/snd/* and see if another process is using the sound card. If yes, you should arrange for the process not to start, and this will fix the problem.

To give more details, I was able to isolate the problem by editing /etc/pulse/daemon.conf to set log-level = debug, restarting pulseaudio with pulseaudio -k (then pulseaudio is automatically respawned by systemd), and this is how I noticed the problem:

Aug  7 11:37:34 zeta pulseaudio[22178]: D: [pulseaudio] module-udev-detect.c: /devices/pci0000:00/0000:00:1f.3/sound/card0 is busy: yes
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5
  • 1
    And for those who are as stupid as I am, be sure to check that the song you're playing as test doesn't start too softly for you to hear. This took me another 10 minutes after nuking timidity from my system. Anyway, thanks, this worked for me!
    – Luc
    Commented Aug 10, 2018 at 1:09
  • Thanks! Tried all kinds of things after upgrading Ubuntu 18.04 to 18.10 and just getting "Dummy Output"... reinstalled alsa, removed ~/.config/pulse, added snd-hda-intel options to /etc/modprobe.d/alsa-base.conf, added my user to the audio group... but removing timidity finally fixed it.
    – Richard Fearn
    Commented Nov 16, 2018 at 22:41
  • 3
    Has similar issue upgrading Debian to buster (10); thanks for the hint; removing timidity solved the issue directly :)
    – azatoth
    Commented May 14, 2019 at 22:50
  • For the record here is what seems to be the relevant bug discussion at Debian: bugs.debian.org/cgi-bin/bugreport.cgi?bug=901148
    – a3nm
    Commented May 15, 2019 at 7:58
  • The problem with timidity can be solved with sudo apt remove timidity-daemon.
    – a3nm
    Commented Nov 23, 2019 at 12:38
2

In my case, the issue was that the soundcard profile had been set to input only, instead of output+input, so only the dummy output was available.

I fixed this by changing the card profile: 

pacmd set-card-profile alsa_card.pci-0000_00_1f.3 output:analog-stereo+input:analog-stereo

(Found from the directions here: https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting#Only_S/PDIF_output_available)

In my case, the sound card profile name was the same as the one used there, but yours may be different. To find the name, do

pacmd list-cards

Example output (after I changed the active profile):

1 card(s) available.
    index: 0
    name: <alsa_card.pci-0000_00_1f.3>
    driver: <module-alsa-card.c>
    owner module: 6
    properties:
        alsa.card = "0"
        alsa.card_name = "HDA Intel PCH"
        alsa.long_card_name = "HDA Intel PCH at 0x2ffb018000 irq 144"
        alsa.driver_name = "snd_hda_intel"
        device.bus_path = "pci-0000:00:1f.3"
        sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
        device.bus = "pci"
        device.vendor.id = "8086"
        device.vendor.name = "Intel Corporation"
        device.product.id = "9d71"
        device.form_factor = "internal"
        device.string = "0"
        device.description = "Built-in Audio"
        module-udev-detect.discovered = "1"
        device.icon_name = "audio-card-pci"
    profiles:
        input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
        output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
        output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
        output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: unknown)
        output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5460, available: unknown)
        output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: unknown)
        output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 360, available: unknown)
        output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: unknown)
        output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 360, available: unknown)
        output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: unknown)
        output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5260, available: unknown)
        output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: unknown)
        output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 160, available: unknown)
        output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: unknown)
        output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 160, available: unknown)
        output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: unknown)
        output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5260, available: unknown)
        output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: unknown)
        output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 160, available: unknown)
        output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: unknown)
        output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 160, available: unknown)
        off: Off (priority 0, available: unknown)
    active profile: <output:analog-stereo+input:analog-stereo>
    sinks:
        alsa_output.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
    sources:
        alsa_input.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
        alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#2: Monitor of Built-in Audio Analog Stereo
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