would like some help here.
There is a email forwarding rule to this email address (ITsupport@xx.com) to my main inbox. For example, if John sends an email to ITsupport@xx.com, it will forwarded to me.
i would like to create a rule whereby, anything from John sent to ITsupport goes into a folder called John.
i am not able to create a rule because it is from ITsupport rather than John.