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we have in our office a brother MFC-8890DW and we lost the password for user "admin" ("access" is the default). How i reset this password (or reset all printer settings)? I cant do any changes (like ip, name etc...) whitout this pass.

In printer display, i cant access any menu option manually, i think its because appears "common user" on bottom display. I do not know where this user came from.

Thanks. sorry for my english. iam from brazil.

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    I searched for "brother mfc-8890dw reset admin password" and immediately got this answer. Is there something wrong with the information there?
    – AFH
    Apr 27, 2018 at 15:59
  • I try this, if you see in 3º option says "Enter the print server password (The default password is "access") ". To access the printer settings in BRAdmin software, fisrt i need the password. Apr 27, 2018 at 17:16
  • There are other methods in the link, including from the front panel.
    – AFH
    Apr 27, 2018 at 17:22
  • Yes, I tried all the methods. As I said, I can not get into the menus (for example in network), it's like I'm not allowed. I will try to do some configuration via USB. Apr 27, 2018 at 17:35
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    The front panel reset doesn't appear to need an existing password.
    – AFH
    Apr 27, 2018 at 17:55

2 Answers 2

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For most of the Brother printers the console and web mgmt default passwords are the same "initpass".

https://help.brother-usa.com/app/answers/detail/a_id/152494/~/default-network%2C-firmware-update%2C-and-remote-setup-password

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  1. Try to connect using telnet

    telnet 192.168.1.10 [repalce with your printer ip]

  2. Hit enter key to get the password entering UI and then enter the default telnet password access

  3. Reset the password using this SET PASSWORD *YOUR-PASSWORD*

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Note: when you change the password from telnet it will change both web and telnet passwords. (in my Brother MFC model) You can clear the password if you leave the password as a blank. Also, it will automatically revert the telnet password back to access.

Source[my blog] https://devoptions.blogspot.com/2020/01/brother-printer-password-reset-using.html

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  • Does it change admin password?? Jan 8, 2020 at 5:10
  • @MátéJuhász you mean web admin ? Yes it changed.
    – Elshan
    Jan 8, 2020 at 5:12

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