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I have two accounts on my PC. A personal one for my own use, which has got all the administrative rights and requires a PIN to login. And the other I made for my friend with no privileges and no password/PIN. Everything was going fine until I decided to enroll for windows insider's program. Since, I've updated to the insider build, I can no longer login to my own account. When I click on my own account it prompts me to enter my PIN and when I'm done with it login screen disappears but Desktop is not shown. Instead a black screen is shown for a while (approx 1-2 secs) then it reverts back to login screen.

I've no problem with the other account and I can simply login to that account like nothing happened. Also, when I try to do something that requires administrative rights with this account, it prompt me to enter the PIN and when I enter the correct PIN, that task is performed normally like nothing has happened to the admin account.

What I've already tried:

  • Restarting my PC several times
  • Entering password instead of PIN on login screen
  • Resetting my Microsoft account password and login using that
  • Sleep and shut down options from the guest account
  • Ctrl+Alt+Del from that short-lived black screen
  • Reverting back to the previous version of Windows 10

But nothing seems to be helpful. So my question is: Is there any way to recover that admin account without reinstalling windows/resetting PC?

  • I would try to remove the pin or login using the windows password and see if that works. I believe that when you are on the login screen to enter your pin, and you enter it wrong 5 times, it allows you to use the windows password. – LPChip May 18 '18 at 20:18
  • True But you can switch to password directly too and I've tried that too...Just forgot to mention – User5 May 18 '18 at 20:20
  • Tried resetting your password and login using that? – LPChip May 18 '18 at 20:24
  • Just tried.......no use... perhaps its not the credentials issue as PIN also worked to login but there's something that prevents desktop from loading and loading login screen instead – User5 May 18 '18 at 20:33
  • Yeah, very possible. Next best thing is to create a new user and copy all files over to the new profile. – LPChip May 18 '18 at 20:38

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