I'm trying to set the Mail app to sync my iCloud email but it won't. I am using an app-specific password. My iCloud account's calendar and contacts have been successfully connected and synced but only the mail part won't. Whenever I turn on the switch and click save and open back the settings, I find that it's turned off.

What gives?

Settings screenshot

  • Have you worked through support.apple.com/HT202304 ? Set up 2FA?
    – Tetsujin
    Commented Jun 8, 2018 at 6:46
  • Yes, I already mentioned that. I am using the app-specific password. EVERYTHING syncs except for mail. Calendar and contacts sync fine. It's only mail that switches itself off as I showed in the screenshot.
    – Tarek
    Commented Jun 8, 2018 at 10:08

1 Answer 1


Hey I know this was a while ago, but I had the same problem and just figured it out. I was using a gmail account as my appleid and also using that same gmail account as my primary email. Once I changed my appleid back to the ""@icloud.com I was able to sync my mail. Hopefully this helps

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