This is a problem that emerged a few months ago and couldn't find a solution for, the favorite keys do not work anymore in their normal use.
By normal use, I mean pressing the key to open the program in task bar; if you hold the key to show pinned items or hold Shift to start the program as administrator, they all work.
So it is definitely not a hardware issue, the keys are all working.
Here's a screenshot showing the faulty keys in blue:
I have tried the following without success:
- un-install, reboot and re-install the software
- disable all startup programs to see if any are conflicting
- fresh install of Windows 10 (April update)
By looking at mskey.exe, there is definitely something wrong as Ctrl is being emitted by the key, obviously this won't work even when tried for real:
Has anyone experienced the same issue and found a fix for it ?