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I have an HP Envy notebook. the keyboard light is not working. I have tried all the key combinations for turning on the backlight, but none has been able to turn on the backlight.

When I visited the HP support website, there were three drivers under the keyboard and mouse category. The details for the three drivers were not supporting keyboard light. so I decided to download one of them; synaptics touchpad driver, for a try.

After installing the driver, my keyboard light is still not functional.

I would like to know the driver that supports keyboard backlight for HP Envy notebook.

closed as off-topic by Overmind, n8te, Pimp Juice IT, DrMoishe Pippik, slm Jun 30 '18 at 1:03

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions seeking product, service, or learning material recommendations are off-topic because they become outdated quickly and attract opinion-based answers. Instead, describe your situation and the specific problem you're trying to solve. Share your research. Here are a few suggestions on how to properly ask this type of question." – Overmind, n8te, Pimp Juice IT, DrMoishe Pippik, slm
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  • 1
    There are a few dozens of HP Envy models. Which model do you have? – gronostaj Jun 21 '18 at 8:23
  • What Windows is installed? 7,8,10? – Moab Jun 21 '18 at 13:54
  • It should be the "System Event Utility" also check bios to be sure action keys are enabled. – Moab Jun 21 '18 at 13:55
  • my model is HP ENVY 15-k058ca Notebook PC (ENERGY STAR). The windows installed is windows 10. – user916516 Jun 22 '18 at 14:15
  • how do i check bios – user916516 Jun 22 '18 at 14:17

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