My laptop is being weird. I have a computer kit, so I could undo everything, but I want to be sure it isn't some default software downloaded on my PC. But my keys X and Z work only when another button is pressed. So I can press Shift and it will work. I can even press like a button on my num pad or a letter. But when I press the key Z or X alone, it won’t work. But then randomly it will start working again. Then will stop working after a little bit.
Here is my system info:
System Information report written at: 06/23/18 09:53:08 System Name: MSI [System Summary (C:\Users\xavie\OneDrive\Desktop\System.nfo)] Item Value OS Name Microsoft Windows 10 Home Version 10.0.17134 Build 17134 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name MSI System Manufacturer Micro-Star International Co., Ltd. System Model GT72VR 6RD System Type x64-based PC System SKU 1785.1 Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. E1785IMS.10B, 7/11/2016 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Micro-Star International Co., Ltd. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.17134.1" User Name MSI\xavie Time Zone Pacific Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 16.0 GB Available Physical Memory 12.6 GB Total Virtual Memory 18.8 GB Available Virtual Memory 13.9 GB Page File Space 2.88 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes
The keyboard is 1½ years old.