My mouse wheel has started doing that thing where it scrolls up a few times if I'm scrolling down.

Here's my mouse settings (Windows 10 Settings window AND Control Panel mouse properties).

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Its a Redragon Centrophorus so I don't really expect miracles but I took it in to the shop I where I bought it, they plugged it into a pc and the scroll wheel scrolls perfectly fine there.

I've tried a different USB port on my pc but the problem persists. I'm not sure what to try.

  • it's definitely not related to the settings but some physical hardware problem. That's why it doesn't depend on which USB port you've plugged in. Try cleaning the mouse or buy a new mouse
    – phuclv
    Jan 6, 2019 at 8:37

2 Answers 2


The mouse wheel has a series of small slats or spokes that are read optically as it turns.

I guarantee you have a little ball of hair and lint blocking the light.

Careful disassembly and something like a toothpick to clean the optical path will fix it.

  • This worked for me, just removed the dust inside. May 8, 2019 at 19:32

Possible solution is : turning off the option "Allow themes to change mouse pointers". You can do this by going to : Control panel>Hardware and sound>mouse Then select the tab "Pointers" and uncheck the box that says "Allow themes to change mouse pointers". [windows 7 tested]

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