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This app is preventing a shutdown in Windows 10, and I cannot find it in the process list.

Any ideas what it is? Do you know what this icon is for?

File icon preventing shutdown

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  • At a guess, it's seems unlikely it would have such a distinctive icon if it was a virus. Jul 3 '18 at 5:24
  • usually app name is listed there as well Jul 3 '18 at 5:54
  • You never know with these virus writing people these days, they go to all sorts of lengths to dup people, so trying to figure it out thanks so far :) Jul 3 '18 at 8:36
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That's the icon for a program called Snagit by United Add-ins.

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  • I use snag it, from techsmith, must be it. Or maybe a virus has taken over it, as it hasn't worked for a couple of weeks. Thanks for the direction. Jul 10 '18 at 1:52
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    @CraigLambie, if it hangs when you shut down and hasn't worked for a few weeks, it may have gotten corrupted. You could try reinstalling the application. This isn't unusual for any software; there's no reason to assume there's a virus (this isn't typical malware behavior).
    – fixer1234
    Jul 10 '18 at 1:57

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