I'm having difficulty with two dvd/cd drives. When I updated from XP to Vista, I noticed they wouldn't work. I could add cds or dvds to the drives and they would attempt to read the disk, but never "found" a disk in the drive. Vista showed the drives existed without problems. I updated their drivers and nothing changed. I thought perhaps, oddly, both drives were going bad.

Then I got Windows 7, and I figured I'd have to do some gymnastics in order to get it onto my system without a working disk drive. However, I can boot from the Windows 7 disk fine! I installed 7 hoping that it was a Vista problem and I'd reclaim my drives, but that is not the case. The same symptoms persist.


  • do you see any devices with yellow exclamation marks on their icons in Device Manager? – quack quixote Apr 22 '10 at 12:26
  • No. They appear normal in the Device Manager. – ddc0660 Apr 22 '10 at 17:44

As it turns out, I swapped one of the bad drives with a known good one. The known good one works in this desktop while the bad one I pulled from this machine does not work in the other desktop. So something is wrong, at least, with that one drive.


Upgrade of xp to vista to 7? I'm amazed that this is the worst problem. ;) i'd go for a clean install. You could probably clean oout drivers, startup apps, services, and registry settings to find the issue...but a clean install ends up being faster, more often than not.

Though you could try booting to safe mode, to see what happens.

  • Booting to safe mode didn't fix it either. – ddc0660 May 23 '11 at 12:41

I would suggest checking if there is a firmware update for the drive itself. A couple of year ago that was what fixed one NEC drive of mine.

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