Lotus Notes 8.5 - yuck!
User is trying to move an email from the Inbox into a subfolder and is using the menu option (not dragging & dropping) the email simply fails to move. It just appears again in the inbox. Drag and drop has the same effect!
I have checked that it is a failure to move and not just a copy/delete issue.
I am not a Notes adminstrator, being more of a MS Exchange administrator by career path and have no idea what to be looking for.