I installed the public beta of macOS Mojave on my MacBook Pro (I did not do a clean install, I just upgraded from High Sierra) but the App Store doesn't work. I couldn't find anything online on how to fix it, and I cannot even look for update without it.

Since there is no official support for public betas from Apple, I am hoping someone here can help.

I am attaching a full crash report with system statistics right here.

Also here are screenshots of how the error looks: it cannot connect and then gives a crash.

Hopefully, someone here will be able to help with idea on what to do, I know I am an idiot upgrading laptop I work on to Beta software but hell, curiosity got better of me.

Any ideas are welcome, a just clean reinstall is out of the question (I have nowhere to put files at this time and I cannot lose them).

App Not working

App Crash

All the information about the system are in the code, but if needed I will post it here.

  • Have you used the bug reporting tool Apple put in the dock on Mojave to report this behavior? I have the public beta and ran across a problem, filed a bug report and got an answer a few days later. – Steve Chambers Jul 15 '18 at 19:12
  • Yes, I did manage to do it today after like 15 attempts ( basically that but reporting app "feedback assistant" is crashing as well), but I didn't get any response, maybe because of its weekend. I wanted to know if there is a way for me to fix it without the wait, maybe a way to reinstall an app store? Thank you – Stefan Perovic Jul 15 '18 at 20:09

Don't do a clean install, just restore from the backup you performed just before you installed the untrustworthy public beta.

  • Yeah, I didn't backup anything. I was kinda in the "ït will probably be alright" state of mind, so I am trying to find a solution to fix the problem at hand that I caused. – Stefan Perovic Jul 15 '18 at 21:27

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.