On an Exchange server, I have an email address, firstname.lastname@example.org. For this same address, I have an alias set up, which is email@example.com. My goal is to have multiple alias for this address, and the same number of folders. firstname.lastname@example.org will have folder "Test", email@example.com will have "Test2", etc
Pretty simple configuration.
I have setup a rule that checks the recipient of an email. If it is firstname.lastname@example.org, it will be moved to the "Test" folder, etc... But this does not work. The alias are converted to "email@example.com" before the rule can be processed, and emails end up in every folder that has a rule setup.
I tried another rule, which searches the email header for a specific word. The word is the alias, so "firstname.lastname@example.org". If it finds the word the email is moved to the folder. This works perfectly if I send the email from an address that is hosted outside of the exchange server, in my case a gmail address. But when I send it from an address hosted withtin my exchange server, the rule doesn't work and the message is not moved to the folder.
I have removed the alias and the address email@example.com from my GAL, but the problem remains. Does Exchange convert an alias to its matching email before sending a message? Hence why Outlook cannot find a trace of it in the message header?