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I have a Win 10 VM that I log into using a 365 account that was created before I received the laptop. I am currently unable to install any new software for this user, as when I attempt to use "Run as administrator" it states I have the incorrect password. I know the password is correct as I can log on locally using the Administrator account with the same password.

Any direction on where to look to resolve this issue?

  • 3
    Try using "use another account" when UAC prompts... it's probably using your other computer/365 domain instead of you specifying the actual VM's hostname. E.g. VM-Hostname\Administrator – Kinnectus Jul 27 '18 at 15:59
  • Try to check if you could use other software and run it as a different user account to narrow down the issue. – Joy Jul 31 '18 at 10:16

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