32

I have an entry I simply can't remove from the Windows 10 Apps & Features window. Uninstalling from there caused an error saying the program is not found. I found the Uninstall entry in the start menu and uninstalled. The program is no longer there but the Apps & Features entry still is.

I looked at HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Uninstall and this program is not there. Where else can it be?

3
  • What type of app is it? In case of an AppxPackage I'd use the relevant PowerShell cmdlets to further investigate. Get-Command -Noun Appx*
    – LotPings
    Oct 2, 2018 at 10:41
  • It's TotalMedia Extreme, a Windows program that was installed with an msi installer.
    – zmbq
    Oct 2, 2018 at 11:22
  • Have you looked in Control Panel - Programs and Features (What was once Add/Remove Programs in earlier versions)
    – Stese
    Feb 14, 2019 at 7:39

8 Answers 8

32

The location has changed to "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall" for windows 10

23

I'm adding this answer because, judging from some of the comments, it is not clear to all that Windows 10 offers two separate interfaces for uninstalling programs, and that editing the registry is generally not required to remove an entry from the programs list. When there is a problem uninstalling an application, the newer "Settings" interface does not currently provide the option to remove the entry. However, the older "Control Panel" interface (which is still easily available in Windows 10) does allow removal of an errant entry.

Yes, strictly speaking, this does not answer the OP's question about where the registry entry is, and about using the newer Settings-based interface, but it may offer a simpler solution that more people (including myself) are looking for when they land on this question, and that may not be obvious on a quick reading of previous answers (even though some do explicitly mention Control Panel). And, it DOES directly answer the Subject Line of the OP's question.

Here are screenshots to emphasize the two methods.

The older Control Panel, "Programs and Features" interface (available from the Windows Start menu, Control Panel, then select Programs and Features) allows removal of the item:

enter image description here

The newer Settings, "Apps & Features" interface DOES NOT offer to remove the item: enter image description here

1
  • 7
    This answer is underrated. No messing about in the registry and no 3rd party apps required. Thank you.
    – Moustache
    Jan 20, 2021 at 22:02
19

Another place for uninstall keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall

Software installed for a single user is here. Log in either as the specific user, or if not found there, run regedit as administrator and look again.

14

You can also try the old-school Control Panel; that helped me. Click "Start", type "Control Panel", and press Enter to bring up the old Control Panel app. Go to Programs > Programs and Features. Those pesky applications will likely be listed there too.

Click the problem application's entry, then "Uninstall" in the bar above the list. It will complain that the application is not found, maybe it was already removed. But the key is that the Control Panel also asks if you would like to remove it from the list. Click the "Yes"/"Remove" button in this dialog and (at least for me) the application disappears from the list.

When I went back to Settings > Apps & features, those applications were no longer listed. Seems Microsoft missed an important feature in the new Settings page.

1
  • thanks, fixed it for me
    – Hugius
    Nov 2, 2021 at 11:21
3

Two other techniques that may uninstall Windows apps that have not been fully uninstalled are:

  1. CCleaner: Lists Windows components and other applications that Windows' own Apps & Features does not (compare alongside one another to see what else CCleaner lists). The portable build that does not install will avoid adding further to the list of installed apps as it leaves no trace of use in the registry.
  2. Microsoft's troubleshooter that fixes problems that block programs from being installed or removed.
0
2

To Remove a Entry in Apps & Features follow the steps:

  1. Open Control Panel
  2. Then go to Programs>Programs and Features
  3. find your Software or Game
  4. Right Click and choose Deinstall/Change
  5. If the game or program is already uninstalled, a message should appear stating that it cannot find it. Then there should be an option to remove the game or program from the list. The list in Apps & Features is also updated and no longer shows the game or program.
3
  • 2
    The questions states this does not solve the problem though, right? Jul 17, 2020 at 1:03
  • @PimpJuiceIT These steps removes the entry in Windows 10 App & Features. This solves the problem to remove a program/game from the list without searching in Regedit. Jul 17, 2020 at 5:30
  • Nah. Will not remove anything, if the link to the original installer gets "somehow" broken. Probably sometimes, but not always. I have two apps in my Windows 10 list which are stuck that way, and they don't get removed from Apps & Features no matter what I do. I think I could hack them out of the list via the registry, but I'd prefer a method (tool) which does also clean up registry and dlls.
    – Nimral
    Jul 17, 2020 at 13:27
1

If the installation folder still exist, it might contain uninstall.exe or unins000.exe that you could use to uninstall.

Another option is to reinstall it, and then uninstall again, but this time by using an uninstaller such as Revo Uninstaller Freeware.

If all fails, search the disk and the registry for all mentions of "TotalMedia" and delete manually. Create a system restore point before starting.

2
  • I already run that uninstallation, I just need to remove the entry from the Apps & Features.
    – zmbq
    Oct 4, 2018 at 19:05
  • But you didn't run it with Revo ...
    – harrymc
    Oct 4, 2018 at 19:29
1

Here is another registry path to add to the list:

HKEY_USERS\*\Software\Microsoft\Windows\CurrentVersion\Uninstall

The "*" indicates the keys for each user should be checked.

On Windows 10 (1809), I found a few orphaned application Uninstall keys there. Removing the keys removed the corresponding entries from Settings -> Apps and Control Panel -> Add/Remove Programs. Guessing these were "per user" installs instead of "per machine."

Not the answer you're looking for? Browse other questions tagged or ask your own question.