Friday morning = doing someone in the office a favor trying to fix their windows 10 laptop.
The touchscreen is registering inputs despite not being touched.
There is no obvious damage / dirt and we can't stop the digitizer from sending these false touches.
We can't even login because the touches cancel the process before we can enter the password!
We have tried using an external screen with the lid closed but the touches still trigger!
Without logging in I can't get to device manager to disable the touchscreen driver.
I have tried safe mode but the touch screen is active there too!
Only thing I can think of is to take it apart and unplug / replace the digitizer.
The owner doesn't really care about the laptop as it is quite old and only used by the kids to play games etc. Losing the touch functionality is fine but they are not going to spend any real money on it.
Thanks in advance.