I recently had techs install an SSD in my laptop. Now in Thunderbird, I can't open links to web pages. I've tried making changes in the Thunderbird Config Editor, but this didn't help. When I click a link in an email, the color briefly changes to red, then nothing happens. When I right click the link and click "Open in Browser," the little blue "processing" circle shows for an instant, then nothing happens. Thank you for any help you can give.

  • Maybe reinstalling Thunderbird ? – harrymc Oct 5 '18 at 20:52
  • Thank you, Harry. I am hesitant to reinstall Thunderbird because the techs almost lost all my contacts and folders and I'm unsure how to do a re-install myself. Let's see what others have to say. Re-install might be the only way. – Steve Ross Oct 5 '18 at 20:54
  • You may save the Thunderbird folder for backup, just in case. Besides that, contacts can be exported and imported, likewise folders. – harrymc Oct 5 '18 at 20:55
  • Harry, thank you, I discovered that the email links can be opened if I use Google Chrome as my browser. That means the problem lies somewhere in Firefox. I can't find anything in the Firefox Help files, so might just make Chrome my default browser instead, Do you (or anyone) have any ideas how to fix this in Firefox? – Steve Ross Oct 7 '18 at 20:46
  • Maybe some add-on? – harrymc Oct 7 '18 at 21:09

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Browse other questions tagged or ask your own question.