About two days ago, my audio on my PC just stopped working and I cannot figure out why. Additionally, Windows doesn't even recognise when an audio device is plugged in, front ports, or rear.

I have tried everything. I know that the headphones work, tested them on my iPad. I have opened up my PC and I have made sure the connectors are connected; however, the rear is connected directly to the motherboard i/o, so that shouldn't be an issue. I have tried reinstalling drivers. I have also tried the method shown here; upon using this method, Windows allowed audio to be sent via the front and rear jacks, however, no sound could be heard out of either.

This issue coincided with my PC automatically updating the Intel Corporation MEDIA driver update. From what I remember, the audio worked fine when the driver downloaded, but as soon as I rebooted my computer and the driver actually installed, the issues occurred. I am not sure if this is a common problem and I couldn't find a way to revert or replace this driver.


  • What if you remove the device(s) via Device Manager, and let windows find it again on reboot? – spikey_richie Oct 11 '18 at 9:02
  • @spikey_richie Windows doesn't recognise the device, so I can't remove it via Device Manager – FireStrike289 Oct 11 '18 at 9:17
  • I mean remove any audio/media devices you have (basically your sound card), and then let Windows re-attach them on reboot. – spikey_richie Oct 11 '18 at 9:19
  • @spikey_richie I just removed all the devices that related to audio and rebooted my PC. The same issue is present. Windows still doesn't recognise the audio devices. – FireStrike289 Oct 11 '18 at 9:34
  • OK, what about uninstalling the driver for the media devices, and re-installing the previous driver? Or alternatively (bit sledge hammer vs walnut) you could revert to a restore point... – spikey_richie Oct 11 '18 at 9:37

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.