I have switchable graphic laptop video card that is controlled by AMD drivers. It provides 2 context menu options to configure grpahic cards. The problem is that after restoring my system these option names turned into question marks:

enter image description here

It doesn't prevent these menu from working, but looks somewhat annoying issue. I was looking for how these menu items are implemented and found that there are records in the Registry under HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers, but couldn't find out how to fix them.

  • There is some doubt about "after restoring my system". Did you uninstall that driver? Do you want remove that context menu completely? Also provide a link for those software(s). – Biswapriyo Oct 13 '18 at 8:27
  • @Biswario, no, I didn't uninstall the driver. I used system image, the system is configured to create regularly. I don't want to remove anything, the driver works properly and I didn't install anything specific, these menu items are part of the laptop driver itself. The laptop is HP Pavilion dv7 6053er – The Dreams Wind Oct 13 '18 at 9:06
  • @Biswapriyo the driver is Catalyst, but it's not common, since laptop cards tend to be somewhat specific. You can find the laptop driver on HP site – The Dreams Wind Oct 13 '18 at 9:11
  • If you click on it, can you enter in AMD video card management? Have you reinstalled the AMD driver? – Peter.G Oct 16 '18 at 7:25
  • @Peter.G yes, everything worked, apart from the appearance of the items – The Dreams Wind Oct 16 '18 at 21:05

After a couple of days of going back and forth, I figured out that the problem lies with 'Regional and Language options'. Under the 'Advanced' tab I had English language selected for the programs not supporting Unicode. So, the Catalyst driver was installed for Russian system and presumably didn't have proper resources for English locale. After setting this option to Russian, the problem vanished:

enter image description here


The simplest advice is to repeat the installation of the driver.

This should recreate the context menu entries.

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