1

When I try to put my Windows 10 (version 1809) PC to sleep, it will not resume correctly, and seems to wipe the TPM settings, meaning I have to recover using my Bitlocker recovery key. Is there anything I can do to stop this happening?

My system configuration is as follows: AMD Threadripper 1920x, Gigabyte Designaire EX X399 motherboard, 4x8GB ECC PC4-2666 memory, MSI N760 Twin Frozr OC graphics.

2

This was a really tricky problem to debug. It appeared that the problem lay with my graphics card, which had a legacy Video BIOS that did not support UEFI. I flashed the card with a UEFI version of the BIOS from the MSI forums, and I was then able to put the computer to sleep and resume without difficulty. I still don't know why it interfered with the TPM module, but this does seem to have fixed the problem.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.