I have a DELL laptop connected to another DELL 23" HD monitor by VGA cable connected to docking station.
The resolution on the extended monitor is blur and the monitor driver detects PnP montor.
I have downloaded the DELL driver for the monitor it didn't fix the issue, and when I disconnected the monitor from the docking station for a week and connected it again it detected the driver and worked fine until I un-docked the laptop from the docking station and re-docked it again the issue with the drive came back again.
I asked for technical support they tried to fix it but they only could do is make the monitor detect the driver but this time when it detected the driver it was still resolution is blurry, so they told me that there is big chance that the graphic card it damaged or can't handle two monitors.
I even tried a different monitor it had the same issue so it means that the issue is not from the monitor!
Could anyone help I tried everything...
Details of the Laptop details, graphics card & Driver:
Laptop model : Latitude E7240 Processor : Intel Core i7 -4600 2.10GHz 2.70GHz Ram : 16GB Windows : Pro 7 - 64 Bit
: Inter (R) HD graphics Family. Total available Graphics card: 1824MB Dedicated Video Memory : 192MB System Video Memory : 0MB Shared System Memory : 1632MB
Driver Provider : Intel Corp Driver Date : 4/8/2016 Driver Version : 10.18.14.44:32