I am trying to reinstall Windows 10 onto my computer after resetting it since it was full of junk. I reset the computer via settings and am now trying to reinstall it, but neither my keyboard nor mouse will work or show up on the screen. The keyboard works completely fine in the BIOS, but I can’t test the mouse since my BIOS doesn't have mouse support. The moment the Windows logo appears my mouse and keyboard turn off. I have been running Windows 10 on this PC for years now and it worked perfectly.
My USB Wi-Fi Dongle works during the install.
My Gigabyte motherboard is limited to USB 2.0.
I have tried:
Using different USB Ports, Front panel and on the back
Using a different USB mouse
Also I here is my BIOS's Integrated Peripherals screen since I have seen people messing around with it and gotten it to work:
- CPU: C2Q Q6600
- GPU: GT 710
- RAM: 4GB DDR2
- mobo: GIGABYTE GA-G31M-ES2C (REV 1.0)
- HDD: WD Blue 320GB 7200RPM
I fixed the issue. Instead of going we the reinstallation 'program' Windows gives you after you reset. I used a USB drive with the Windows installation media on it. It seems to be working fine so far. I am at 31% on copying files.