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I cant enable remote desktop in windows 10 pro (build 1803). I toggle the button

pic1.

clicks confirm

pic2.

but the service is not toggled on

pic3.

However, when I check the classic way of enabling RDP, it shows the service being ticked on. but unable to remote in. I did restart the RDP service too.

pic4.

I was able to activate the RDP service by disabling the firewall rules under Public network settings

pic5 pic6

Unsure what rules is causing this issue yet.

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  • Where are you trying to connect from? If from outside the network, make sure you have port forwarding set up. – HazardousGlitch Nov 22 '18 at 2:13
  • I was able to activate the RDP service by disabling the firewall rules under Public network settings. Unsure what rules is causing this issue yet. see the updated images for clarity. the issue is that the service is started on the system due to some rules - something is preventing it. – aharen Nov 22 '18 at 2:26
  • Where are you trying to access the computer from? On the same network or outside of it? – HazardousGlitch Nov 22 '18 at 2:32
  • within the same network. I have figured out the issue now. The network profile was set to Public instead of Private. Under Private, with FW enabled, you can enable the RDP service without any issue. – aharen Nov 22 '18 at 2:34
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    added the solution – aharen Nov 22 '18 at 2:41
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I have figured out the issue now. The network profile was set to Public instead of Private. Under Private, with FW enabled, you can enable the RDP service without any issue. But when the profile is set for Public and with FW enabled, the RDP service isn't allowed to start by default it seems. Unless manual configurations are done.

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  • Thanks for posting the solution! Do you want to set it as Answer? – davidbaumann Nov 22 '18 at 16:10

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