When I try to access Outlook rules I get the following message:
Operation failed because of a registry or installation problem. Restart Outlook to try again. If problem persists reinstall.
I read that a KB update caused this issue( was working just fine until recently) and running an update should fix the issue. It hasn't. I ran scanpst across the five mail boxes - same issue. I tried the MS-office repair both offline and online - same issue.
In desperation, I upgraded from 2016 to 2019 (via change license) hoping it would resolve any registry corruption - wrong. Now using Version 1811 Build 11029.20108
I really don't want to uninstall Office and re-install as I have many custom settings and add-in, none of which affected rules until the update.
I would like to remove just Outlook and reinstall that --- but MS in its wisdom has removed the capability to uninstall individual packages within the office suite ....
Any advice or ideas on what to try next greatly appreciated.