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I am trying to figure out who is responsible for the graphics drivers on my asus laptop. I have contacted Intel they told me the manufacturer is responsible for the drivers. Then the manufacturer told me microsoft is responsible for the drivers. My question is who is really responsible for the drivers on the laptop the manufacturer, intel or microsoft?

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  • “Then the manufacturer told me microsoft is responsible for the drivers.”—They might have enhanced the truth a little there. – Daniel B Jan 11 at 21:29
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    MFR is responsible for the software that has been placed upon their hardware. – var firstName Jan 11 at 21:30
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    What exactly do you mean by "responsible"? If you're looking to download drivers, you should be able to get that on both the laptop manufacturer's (Asus) website and the GPU manufacturer's (Intel) website – wysiwyg Jan 11 at 21:53
  • Who makes the drivers? – Junior Cortenbach Jan 11 at 22:02
  • Hmmmm tricky. Microsoft offer many drivers now and many hardware devices can run on the these. However, they're is a difference between running and running as desired. And in some cases at all. So, if suggest you let the devices run as they do until you get an issue. When you get an issue go to manufacturer website for drivers – Dave Jan 11 at 22:02
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The manufacturer, without a shadow of a doubt, is responsible for the software that has been placed upon their hardware.

They decided what software they would ship it with including what drivers or bloatware it would have pre-installed.

  • Does that mean that they have the power to make new drivers for windows 7 with 8th gen processor if they really wanted to. – Junior Cortenbach Jan 11 at 22:07
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    @JuniorCortenbach - They do not have that capability. They only tweak the drivers Intel has released. Intel's display drivers DO NOT support Windows 7. Intel does not release a version of the display drivers, that supports the Windows Display Model, that Windows 7 supports. So even if ASUS wanted to tweak the driver to support Windows 7, it would be impossible to do so. – Ramhound Jan 11 at 22:16
  • Then does that mean that intel has power to make new drivers for windows 7 with 8th gen processor if they really wanted to. – Junior Cortenbach Jan 11 at 22:27
  • This may be a better question for law s.e then here. FWIW in terms of NZ law (and probably most law) both the manufacturer and the seller is responsible - the latter because they are who you contracted to. – davidgo Jan 11 at 22:38
  • @JuniorCortenbach They're unlikely to. Windows 7 is soon to be end-of-life. Therefore it will lose support by Microsoft and thus will be obsolete in terms of security to operating systems with continuous updates. And as such, Intel will no longer continue to support it either. – var firstName 2 days ago

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