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I think my Chrome browser (on Win-10) got hacked...can't update it and can't send Gmail. (Chrome and GMail works fine on another computer which is running Win-7).

In Chrome, it shows: "Updates are disabled by your administrator.", even tho it seems up-to-date, as it is the same version as on the Win-7 system. EDIT: Chrome version shows as "Version 71.0.3578.98 (Official Build) (64-bit)"

As a workaround, my Gmail works fine under 'WaterFox' browser (on the Win-10 computer).

I got a notification that Win-10 builtin virus scanner successfully dealt with some threat(s), but the symptoms persist. I'm unclear how to get the NAME(S) of whatever threats it found.

Next, I did a scan using 'herdProtect', but it found nothing. (Makes sense, since builtin anti-virus already dealt with the culprit.)

Any recommendations on how to proceed, to fix those symptoms on the damaged Win-10 computer???

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  • What happens when you try to access gmail? Jan 14, 2019 at 4:38
  • Re : Updates are disabled by your administrator." : what (else) do you have in chrome:policy ? Consider running Chrome Policy Remover : productforums.google.com/d/topic/chrome/0dysxZXJto4 Jan 14, 2019 at 20:03
  • @David Schwartz: So, in GMail, most functions work. But, when I click 'compose' to create a new outgoing msg, NOTHING...no outgoing small window pops up. Also, I received (in spam) a msg from an old DaniWeb acct, suggesting that I change my pwd. So, I go there and just delete that acct, since I don't want/need it.
    – David Cook
    Jan 15, 2019 at 14:56

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Well, the symptoms have been healed...not sure what fixed it.

!) Maybe the anti-virus software learned how to isolate/remove it. Or 2) Running the 'Chrome Policy Remover' may have fixed it. [ If it did, it was a 'delayed fix', as it wasn't gone immediately after. But, by the next day, the Chrome-browser (same version as mentioned above) was running normally. ]

Bottom line...we can consider this thread closed.

Cheers...

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