Trying to move the file of Autotext entries between a Win7, Office 07 client and a Win10, Office 16 client. Conventional wisdom is to move the Normal.dotm file to the appropriate folder -
users/(username)/AppData/Roaming/Microsoft/Templates
Did that. No joy.
Conventional wisdom is that the Normal.dotm can be opened in Word. Doing so brings up an empty document - even on the old machine.
On the old machine I renamed normal.dotm as normal.old so Word could create a new, empty, normal.dotm. It does, but the original autotext entries are still available.
This should be an easy move. Is it me? Is it Microsoft? What is happening (or not, as the case may be?