As soon as I select a file, it shows the content in the preview pane, and is then immediately replaced with the message "This file can't be previewed because it is in use." If I click to disable and then re-enable the Preview pane button in the ribbon, the content appears as it should. I find this happens with .html files, .txt files, and for other files where I added the PerceivedType=text registry entry as per How can I get a file preview in file explorer in Windows 10? It behaves correctly when selecting .xlsx, .doc files. I even tried installing 3rd party file-unlockers, but they report that the file is not locked. I also checked the file properties to check they were not locked because they were downloaded; these are files that I have created myself.

Any ideas on what could be the problem?

1 Answer 1


I was given this from MS support which works, for a few months at least. Click the Start button and type the word CMD, click select Run as administrator, enter the following commands one by one followed by the Enter key:

DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /online /cleanup-image /startcomponentcleanup
sfc /scannow

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.