As soon as I select a file, it shows the content in the preview pane, and is then immediately replaced with the message "This file can't be previewed because it is in use." If I click to disable and then re-enable the Preview pane button in the ribbon, the content appears as it should. I find this happens with .html files, .txt files, and for other files where I added the PerceivedType=text registry entry as per How can I get a file preview in file explorer in Windows 10? It behaves correctly when selecting .xlsx, .doc files. I even tried installing 3rd party file-unlockers, but they report that the file is not locked. I also checked the file properties to check they were not locked because they were downloaded; these are files that I have created myself.

Any ideas on what could be the problem?

1 Answer 1


I was given this from MS support which works, for a few months at least. Click the Start button and type the word CMD, click select Run as administrator, enter the following commands one by one followed by the Enter key:

DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /online /cleanup-image /startcomponentcleanup
sfc /scannow

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