I have a dual booted Asus republic of gamers laptop, Windows 10 and Ubuntu 16.04, yesterday the sound on ubuntu stopped working but windows was working fine up until now, now there's no sound at all and I can't install the driver, tried from driver manager and driver booster, nothing works

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Left-click on the speaker button circled below

Windows 10 Sound Task Button

Click on the words underlined above the volume slider

Windows 10 Volume Slider and Drop Down/Up menu

Choose another playback device.

Windows 10 "Select a playback device" menu

If the problem persists, your sound card is the next item to troubleshoot.

  • I spoke with microsoft support, they told me to restore and it worked, haven't got the chance to try your solution, if this problem will occur again will try your solution, I'm accepting this answer now because the problem is solved
    – Lynob
    Feb 1 '19 at 11:46
  • @Lynob, I know that you have the best of intentions, but you shouldn't accept an answer strictly because the problem is solved. If that answer didn't resolve the problem, you aren't really helping the other members of the Super User community who might read this Q&A in the future. The proper thing to do would be to submit your own answer with the solution that actually did resolve the problem, and accept that accordingly.
    – Run5k
    Feb 1 '19 at 14:05
  • 1
    @Run5k okay, added my own answer, I have to wait until tomorrow in order to accept it.
    – Lynob
    Feb 1 '19 at 14:12

I contacted Microsoft support, I was told to reset my laptop, that solved the problem.

I don't know if the other answer is good or not, I haven't tested it, by the time I read it I was restoring my laptop.

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