Should you be able to read the serial number of the RAM in your BIOS if the manufacturer has included a section for it? I have an ASUS Prime Z270-K mother board and have nothing but zeros listed under the serial number for my RAM. Wondering if this is normal.
For this feature to work, all three of the below prerequisites are needed:
- The mainboard (all the way from the DIMM sockets to the software) must support it
- The DIMMs themselves must support it
- The implementation in the DIMMs must be compatible with the implementation in the mainboard
In your case, it seems like the first point is to be answered with yes, but we do not know about the latter two. You could try to find out whether other DIMMs show a serial number.
This is in any case just an inconvenience, not a problem: if your RAM works fine (e.g. according to memtest86 or Windows RAM diagnosis) you have no reliability problem.
As addition to the first answer:
You could try to get the RAM info from within the OS.
If you're on Windows try wmic and memorychip through the Commandline.
Or use a Live Boot System like SystemRescueCd or other variation of Linux, and boot into it.
Use a GUI Tool like lshwgtk or bash commands to get the informations e.g.
sudo dmidecode --type 17 | more