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Some time ago I got repeatedly the message that an update failed to install (KB4493464). So I went to the Windows Update Download Center and downloaded the very same cumulative update manually. I went on to install the update manually, as per the messages: Successfully! Windows Update continues to try to install that update, failing at it. Yes I already deleted the SoftwareDistribution folder in my Windows Installation directory.

How do I tell Windows to stop trying to install that update?

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  • Have you tried to perform a Windows Update reset? You should also reboot the machine.
    – Ramhound
    Apr 24, 2019 at 16:06
  • The machine was rebooted several times as this whole dilemma happens for weeks now. The machine was naturally shut down several times by now. A Windows Update Reset?
    – salbeira
    Apr 24, 2019 at 16:16
  • Windows Update Reset
    – Ramhound
    Apr 24, 2019 at 16:22

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