I'm having a problem with an Asus laptop. Running Windows 10, WiFi connection is OK but it seems unable to access internet.
It started to fail suddenly, and it has been gone since.
- Forget and connect again to the WiFi Network
- Change IP to static inside the LAN configuration.
- Change DNS to Google's.
- Connect through Ethernet (internet works).
- Connect to a WiFi iOS hotspot (internet works, so WLAN card is fine).
pingto default gateway (went fine).
- Reset winsock, emptied and flushed DNS cache.
- Scanned for viruses (all OK).
- Restored to a previous system savepoint.
- Upgraded WLAN card drivers through Device Manager when connected to WiFi hotspot.
- Used System Restore to set the PC in as-bought state.
- Formatted and reinstalled a fresh Windows 10 through an USB drive.
- Checked MAC filter in the router (it's disabled).
- Checked "Internet Options" for TLS settings and set the security level to Medium.
Everything listed as
went fine kept working after the Windows 10 fresh install.
Yeah, it's, at least, weird. We know that Windows can access internet because
ping works, and DNS works too,
nslookup says it. The WLAN card is fine because we can browse the internet when connected to a Wi-Fi hotspot.
Does any of you know what to do? Thanks in advance.
- Windows 10 version: Windows 10 Home 1809
- WiFi card: Atheros ar956x
- Drivers used: Installed by Windows Update, worked fine everytime before.