In one of my word document heading 2 is missed up. It shows black box where the number (1.1) should be, see the attachment.
I tried to reformat it but it doesn't seem to work. How do I fix it?
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In Mac Word the keyboard shortcut of Command+Option+2 will reapply the Heading 2 style to the selected text.
There are a couple of ways to find out what keyboard shortcuts are available in Word for the Mac (versions 2019, 2016, and Office 365):
Tools > Customize Keyboard...and you can look up the various functions of Word and see the keyboard shortcuts that are assigned to them.