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I just re-installed Windows 10 completely. Formatted my whole HDD. Now the problem is my PC isn't recognizing any audio device. It isn't even recognizing blue-tooth and wireless. Now I have got myself a USB wireless adapter.

The main problem is about Audio.

I tried to install driver, then I saw there wasn't even a Sound,Audio and Game Controllers. So tried to solve that. There is found realtek. But it crashed during that coping or downloading screen. So I went to advanced mode and tried to add that. Now it went into BSOD, as there was no restoration point Windows couldn't start again. Well, I waited for a long. Then I restarted, still BSOD. I installed again. Now there is no audio driver and I can't even find realtek on the list.

I connected a speaker with intention that after plugging in devices drivers get installed, but no luck.

Here is snap of no realtek found and no Audio output is installed :

no realtek found and no Audio output is installed

Device configuration :

ASUS X-540LJ
Version 1809(OS build 17763.529)
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  • Before any driver can be installed, Windows should see/find a hardware device itself. In Device Manager, you should see either an "Unknown device" or a device with some generic name, marked with a problem indicator. Does Windows show a problematic audio device in Device Manager? Jun 9, 2019 at 8:16
  • No, there isn't any Jun 9, 2019 at 9:46
  • This might me if Windows didn't install the proper enumerator for HD audio bus. Try to install the dedicated driver from ASUS site, as described below. Jun 9, 2019 at 14:02

1 Answer 1

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You can find an audio driver for your computer at Asus Product Support for X540LJ.

The direct download link is : audio driver.

Unzip the driver (two unzips are required), run setup.exe, then reboot.

If this does not help, tell us what you see in Device Manager under "Sound" and also under "Other devices". A screenshot would be best.

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  • I tried that before and now again. It installs and reboots. Then nothing happens.. Jun 9, 2019 at 14:46
  • Here is a screen-shot of Device manager. No audio, no other device. Jun 9, 2019 at 14:46
  • Here is a screen-shot of Other Device under device manager. I'm also adding this because some solutions said that - Intel HD Sound ... will be there and after another reboot , everything will be fine. But no hope here. Jun 9, 2019 at 14:48
  • True, no sound devices. Your second screenshot if of "System devices" and not "Other devices".
    – harrymc
    Jun 9, 2019 at 15:42
  • There is not even a Other Device Jun 9, 2019 at 16:09

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