I regularly lose my pinned files list in Excel, and have not identified a common cause.
On reading into this, I find that pinned files are stored in Registry under ....\Software\Microsoft\Office\15.0\Excel\User MRU
I have found that I have 3 entries under this on my PC, but only one entry on my laptop (pinned files don't disappear on my laptop)
The 3 entries start with LiveId_38E etc OrgId_41B etc OrgId_84E etc
I understand that the items containing[F00000001] are my pinned items and all zeros are previously pinned now pinned.
I have worked out that my pinned items that were appearing in Excel yesterday and now not today are under LiveId.
I have also worked out that today's pinned items are being loaded from the OrgId_41B list. I can edit [F0000000] to make a file pin and un pin.
I also pinned a file in Excel and it appeared in this part of registry.
I have exported the list under LiveId, edited in notebook and imported into OrgId_41B list and magic, my pinned files are now appearing in Excel as yesterday.
I notice that I have also lost Word pinned files and on checking, the same IDs in registry and the same situation with pinned files under LiveId and not under OrgId_41B.
My questions are: Should I have/why would I have more than one user ID (I believe this is what LiveId and OrgId are)? Why would excel/office stop looking at one and now look at another?
I don't like editing registry, but I use quite a few files regularly and pin/unpin often as needed.
Any help please Thanks DLC