Hi I have installed bartender trial version in one server and I'm trying to create the DB connection with a DB in another server. When I type in DB server IP & credentials I does not display the available DB list to select. Is this a restriction for trial version or am I missing something here?

Screenshot of the error:

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    Have you done your basic testing that you can ping/access the DB server from the bartender application server? Is there a firewall on the DB server that you haven't opened the MS SQL server port (default TCP 1433 I believe) to allow the application server inbound? Is the server on the same subnet as the application server? Does it go through a router? – Kinnectus Jul 12 at 15:07
  • @Kinnectus hi, yes I did ping and its working fine. – user2994921 Jul 12 at 15:12
  • Further testing? A ping will only work if ICMP is allowed and the server is responding to them. Testing the MS SQL server port is not the same as ping... – Kinnectus Jul 12 at 15:15
  • Hi @Kinnectus the problem was with my DB user. Thank you so much for pointing me the correct way. – user2994921 Jul 12 at 15:35

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