I need to receive client data from a supplier via FTP. The way this process is supposed to work is that I connect to the supplier's network via VPN, then connect to the FTP server and download the PGP-encrypted files from the server.
I have managed to set up the VPN connection and I can connect to the FTP server using FileZilla. I see the files (XYZ.pgp) in the server's directory. However, whenever I try to download them, the FTP client returns the following error message:
Response: 550 Failed to open file.
Error: Critical file transfer error
I believe that I have the right permissions, as I'm able to move the encrypted files into a different directory, as well as create and upload files on the FTP server. I assume the problem is due to the encryption of the files, but I'm not sure.
Any advice would be appreciated.