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I am running an Asus GA502DU (AMD Ryzen 7 3750H (with Vega), Nvidia GeForce GTX 1660Ti MAX-Q, 16GB RAM(8+8), Intel NVMe SSD)

I just installed VirtualBox on Windows 10 64bit and started up Ubuntu 18.04 LTS giving it 4GB Ram and 1 core.

First time I laucnched it, I got a BSOD with a SYSTEM_SERVICE_EXCEPTION error code.

Second time I ran it - it worked perfectly until half way through the the setup when I was entering my desired username - no BSOD this time, the laptop just rebooted.

Third time I ran it, got through to desktop, opened terminal, firefox. Started installing updates and I got another BSOD - KMOD_EXCEPTION_NOT_HANDLED. Fourth time I ran it, it instantly gave me a BSOD with SYSTEM_SERVICE_EXCEPTION just like the first time.

What is going on?

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  • Okay - I got BlueScreenViewer by NirSoft. The SYSTEM_SERVICE_EXCEPTION bluescreens were caused by ntoskrnl.exe, the KMOD_EXCEPTION_NOT_HANDLED was caused by ntoskrnl.exe and tcpip.sys - makes sense since it was downloading updates at the time that KMOD BSOD happened. Any ideas?
    – AlfroJang80
    Jul 16, 2019 at 20:16
  • Just happened again at launch - KMOD one - pointing to tcipip.sys - I'll try disabling networking in VirtualBox.
    – AlfroJang80
    Jul 16, 2019 at 20:40

1 Answer 1

Reset to default
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Update:

It seems like Avast Antivirus was causing all that. There's a setting in there called "Hardware Virtualisation" - that needs to be disabled.

Haven't had a crash since.

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