I determined that my motherboard is broken. Since I cannot turn on my laptop, how can I see which model of motherboard I have and what its serial number is? I need to buy new one.

My laptop is a Dell Latitude E5530.

What is the best solution for this problem?

  • Did you try to google dell latitude e5530 motherboard or disassemble the laptop?
    – FedKad
    Jul 18 '19 at 17:39
  • Sure, I found a couple of motherboard but I need S-N for that But in my laptop I cannot find it
    – derMirDer
    Jul 18 '19 at 17:50
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    If you can't boot it then you'll have to disassemble it.
    – user931000
    Jul 18 '19 at 17:52

for Dell make use of the service tag and express service code which should be stickers on the underside of laptop. Plug those in at support.dell.com to look up the laptop info/specs/warranty.

I know on Dell stuff, laptops or desktops, you go into bios and what it shows as the serial number is the service tag number and the service tag is unique for all dell equipment... for example my e5530 laptop has whatever service tag whereas your identical laptop will have a different 5-7 character service tag.

supposedly the express service code is the base-10 representation of the alphanumeric service tag.

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    being a laptop and u said motherboard broken that is basically the laptop then, and the best solution i think might be a new complete laptop. Unless it's under warranty I don't think motherboard is a replaceable part.
    – ron
    Jul 18 '19 at 18:53
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    The motherboard is replaceable. I've replaced a few of them through warranty replacements. I've never searched for the motherboard information myself and am having quite a bit of trouble doing so now. The information shown by wmic baseboard get product, serialnumber, version as suggested by Dell shows the part number for the lower assembly, but most of the ones I've found on the Dell website don't include the motherboard; just the assembly.
    – Worthwelle
    Jul 18 '19 at 19:04
  • @ron Yes Ron. I also think that best solution is to buy new one. Since I see price of motherboard is 100-150$, this is just throwing money. Thank you for information :)
    – derMirDer
    Jul 19 '19 at 5:51

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