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I opened my word document, which contained about 7 - 8 pages, but now it only shows one page. The page counter says Page 1 of 2, while only one page is visible. The word count seems to have everything, it shows 983 words. The document had about 90 images, only two are visible.

Has anyone encountered a similar issue? How can I restore my document?

My previous files folder is empty.

Image of Problem

--------------------------Suggestion 1: ---------------------------

Under View > Web Layout

I get my tables and words to appear! That's a good sign, but my images are not present. Is there a way to see if the objects (images) are still present on the document? It opens and closes slowly (as if the file still contains 40 images).

Here's an image.

Any Thoughts?

--------------------------Suggestion 2: ---------------------------

I used the navigation panel to see Find: Graphics and sure enough, there were all 91 images listed, but still only two pages listed (with only a single page visible).

Here's an image showing this

Amy thoughts?

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I did encounter this issue before, and as with your case, my document had a lot of tables. I assumed the document was corrupted, but after rebooting and reopening the document, the issue resolved. I would suggest that as a first step if you haven't tried that.

Another thing to try: save the document in another format, e.g. .doc, if it's currently a .docx. See if that recovers your data. Such issues seem to crop up when the document is from another version of word or, especially (in my experience) when it's been created using Office for Mac.

If this does not work, here is another source to try. I think you are experiencing the issue described in this thread: https://answers.microsoft.com/en-us/msoffice/forum/all/word-only-displays-the-first-page-of-doc-files/98c6ef79-70fd-482d-93e0-4ed71bfe04a9

It's still an open issue so hopefully it will be resolved soon: there are a number of suggestions in here that worked for other users. Please advise if any of these work for you!

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  • I will give both of these a try. – Eggart Aug 13 at 20:16
  • Unfortunately, neither of those did the trick. Still a single page is visible. – Eggart Aug 13 at 20:57
  • Wow, this is a tricky one. I think you are experiencing the issue described in this thread: answers.microsoft.com/en-us/msoffice/forum/all/… It's still an open issue so hopefully it will be resolved soon: there are a number of suggestions in here that worked for other users. Please advise if any of these work for you! – Tamra R Aug 13 at 21:12
  • This indeed appears to be the same issue. I will look at the solutions there. Thank you for your effort :) – Eggart Aug 13 at 21:24
  • @TamraRoss I ended up finding a solution. See my answer above. – Eggart Aug 14 at 14:53
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I found a solution to my problem. In the end, I managed to save all the work I had done including: text, tables, and importantly images.

Here's my solution steps:

1) Open the broken document.

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2) Go to View > Web Layout .

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3) Ctrl + A (Select All items on document).

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4) Open a new Document.

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5) Right Click, choose paste Keep Source Formatting.

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6) Save the new document.

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If anyone encounters a similar bug, hopefully, these steps work for them as well.

Let me know if you have any questions.

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