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I have a new laptop. But It takes 4 hours till the battery is full.

I get 95% battery health status. My adapter is 45W (19V at 2.3A).

I get this rates when charging:

enter image description here

Is this normal?

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    Depending on the processor and other components 45W might be on the low side to charge it when in use, especially if the laptop is working hard. More details are needed.
    – Mokubai
    Sep 23, 2019 at 18:50
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    The original adapter is; 45W.
    – Kono
    Sep 23, 2019 at 18:58
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    Charge rate is 10.000mw for 12V. This seems to be low?
    – Kono
    Sep 23, 2019 at 18:59
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    12V and 10W is charging current of 0.8A. The charger indicates 2.3A max output at 19V?
    – Kono
    Sep 23, 2019 at 19:04
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    It takes 5 hours to full charge the battery. This is very slow. It seems like that the charge current of original adapter is low.. Any other ideas?
    – Kono
    Sep 23, 2019 at 19:08

1 Answer 1

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If the full charge on a brand-new battery of 40,076 mWH is
5 % less than the design capacity of 42,103 mWH, I would return it to the vendor for replacement.

A brand-new battery should be at the design capacity, period.

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    It's 3 months old.
    – Kono
    Sep 23, 2019 at 18:59
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    Then it is not new, Your battery has a 1 year warranty, so you're 25% through the warranty per asus.com/in/About_ASUS/Warranty
    – K7AAY
    Sep 23, 2019 at 19:02

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