I'm in a real pinch. The folder contains all my files from a job I just left. I was just about to create a backup when the problem occurred. I have no intention of using these files other than for personal viewing, but I doubt I can just walk back in the office and ask for them.
• It's a WD Elements 1TB 2.5 External Hard Drive
• I use it to transfer files between my PC desktop running Windows 10 and my 2017 Macbook Air running Mojave. The folder reads empty on both devices.
• I formatted it to exFAT about a month ago. I've been using it exclusively on PCs for about 3 years beforehand. I don't remember what format it was, but I didn't modify it then.
• I first encountered the problem on my Mac.
As you can see, it says "Zero kb, no items." This is the only folder that's empty. Everything else is intact. I also noticed that the errant folder's "Date Modified" record is about a month off.
I'm not sure if this is relevant but if you look at the drive's info, you will see that it was supposedly created in January 1, 1970 at 8:00AM and modified on January 1, 1980 at 12:00AM. Neither of which is true.
THINGS I'VE TRIED (more or less in order)
• Plugging the drive into my PC, the folder still showed up empty.
• Fiddling with the view settings to show hidden files.
• cmd: attrib -h -r -s /s /d g:*.*
• Scan and repair through Properties > Tools > Error checking (There didn't seem to be problems)
• EaseUS trial barely found files, and not from the folder I want.
• I put the drive back into my Mac. Waited a few minutes.
• Terminal: sudo fsck_exfat -d
• [cmd] [shift] [.]
• First Aid (There didn't seem to be problems)
• manually searching for my files in .Trashes and Recycle Bin. The errant folder wasn't there but I found files I deleted about a week ago, and files from a different folder deleted just yesterday before I discovered the problem.
• [cmd] [shift] [g] to a specific subfolder in the empty errant folder. No search result.
• Spotlight searching subfolders. No results.
• Adding then removing the folder from Spotlight's Privacy settings
• Let the drive sit in my Mac for a few hours, hoping the files would magically appear, like it has several times before in my experience of using external HDDs on Macs. Not this time.
• iBoySoft Data Recovery was taking forever to even get past 0% so I stopped it.
Still no luck.
I suspect that recovery software won't find it because it was never really deleted?
It's probably obvious but I just want to add that I'm not a power user in any way. I'm just a noob who needs her files back. :(
Is there anything else I can try? Thank you very much!